I bought this clutching setup from a place in utah for my snowmobile, so I call them to find out how exactly I should install it and the goddamned asshole on the phone says "I am not at liberty to discuss clutching over the phone, it is something you would have to come in and purchase the kit for."

so I said "I purchased the kit, its already out in the shop waiting to be installed, I just need you to verify for me the stuff I'm going to be putting into it."

"Well, we aren't at liberty to discuss this stuff over the phone. You would have to come in and get that information."

"Thats a little hard for me to do since I live over 100 miles away now, isn't it?"

"Well, you would have to come in and get that information."

I just hung up on the jackass. Fucker anyway.

Should have asked for his manager and complained. This type if service at this day and age is totally unacceptable.

I've found ProQuest/Ebscohost has a *lot* of information... I found all kinds of wiring diagrams for my truck on there, electrical schematics and everything. I recall seeing some mechanical drawings, might want to look on there for it.

I'm pretty sure UW's online library site has access to those databases. I got mine through both ITT and the local library.

Should have asked for his manager and complained. This type if service at this day and age is totally unacceptable.

+1, get his manager on the phone and have him rip the employee a new one...

That's ridiculous that they won't support their product over the phone.

might want to look on there for it.
they wouldn't have it, this is all proprietary shit just for them. Stuff they developed. Even their manager would have said the same thing according to a few guys I've talked to about it today.

sucky

obviously your only choice now is to kill them all

wow This must be the haven of banned members.

You should post the name as a warning to others so that they shall know not to buy from that company . . .

You should post the name as a warning to others so that they shall know not to buy from that company . . .
its not like any of you will probably ever deal with this company ;)


edit:

all is good now, I was just really pissed yesterday because nothing was happening the way it should have with the snowmobile build. Now I have to come back next weekend and finish it up. At least the hardest part of it is done already.

its not like any of you will probably ever deal with this company ;)


Doesnt matter, if somone googles the company they'd find this thread :P


Cool that it all got worked out tho :D